Returns & Exchanges
We want you to feel confident and comfortable in your Hotmilk Lingerie, which is why we offer a 30-day return policy for items in original condition. If your fit isn't perfect, we are happy to provide a refund or exchange to ensure you find the support you deserve.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags and hygiene seals intact within 30 days of delivery.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack and Post
Securely package your lingerie in its original packaging and attach the generated shipping label before dropping it off at your nearest postal hub.
Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing